Our Commitment to Your Satisfaction

At LinguaStep, we stand behind the quality of our online language courses and are committed to ensuring a positive learning experience for every student. To give you complete confidence in your purchase, we offer a simple and transparent refund policy.

180-Day Refund Policy (All Courses)

All LinguaStep courses are delivered online and do not include Zoom or live video sessions.

If for any reason you are not satisfied with your course, you are eligible to request a full refund within 180 calendar days from the original date of purchase.

No justification is required.

How to Request a Refund

To request a refund, please send an email to:

📧 [email protected]

Include the following details in your email:

• Your full name
  
  
• Email address used for purchase
  
  
• Order number or proof of payment
  
  

Once received, our team will review and process your request.

Refunds are issued to the original payment method and are typically completed within 5–7 business days, depending on your payment provider.

Company Details

Trigo Xo Pty LTD

Company No: 692522071

Phone: +61 478 745 200

Email: [email protected]

Address: 4 Innes Parkway, Lakelands, WA 6180, Australia